Shipping Policy
How long can I receive the items I ordered?
We need 1 to 3 business days to process the order. The shipping may be delayed for some objective or uncontrolled reasons. We will notify our customers ahead of delays.
We ship to most countries around the world as below showed.
| Countries | Order Total | Shipping Rate | Carrier | Estimated delivery time |
|
United States
|
0-$49.99 | 9.99 |
UPS
|
7-12 days
|
| Above $49.99 | Free | |||
|
Canada
|
0-$49.99 | 9.99 |
Canada Post
|
10-15 days
|
| Above $49.99 | Free | |||
|
Australia
|
0-$49.99 | 9.99 |
AusPost
|
7-14 days
|
| Above $49.99 | Free | |||
|
New Zealand
|
0-$49.99 | 9.99 |
UPS
|
3-10 days
|
| Above $49.99 | Free | |||
|
Russia
|
0-$49.99 | 9.99 |
UPS
|
10-16 days
|
| Above $49.99 | Free | |||
|
Mexico
|
0-$49.99 | 9.99 |
/
|
10-20 days
|
| Above $49.99 | Free | |||
|
Britain
|
0-$49.99 | 9.99 |
Royal Mail/DHL
|
10-15 days
|
| Above $49.99 | Free | |||
|
Germany
Austria Belgium Netherlands Luxembourg France
Italy Spain Hungary
Ireland Romania
Greece Bulgaria Portugal
|
0-$79.99 | 9.99 |
DHL
|
10-15 days
|
| Above $79.99 | Free | |||
|
Czech Republic
Poland Denmark Portugal Mauritania Finland Slovenia Slovakia Croatia Lithuania Estonia Latvia Romania Greece Bulgaria Saudi Arabia
Kuwait
Qatar
UAE
|
0-$49.99 | 19.99 |
DHL/UPS
|
10-15 days
|
| $49.99-$99.99 | 9.99 | |||
| Above $99.99 | Free |
Sales & Use Tax
1.What is Sales & Use Tax?
Sales & Use Tax (“Sales Tax”) will be charged by applicable US states to customers who purchase from us. We are required by law to collect Sales Tax in those states. You will see the Sales Tax applied to your order once you confirm your shipping details and proceed to checkout.
2.How is Sales & Use Tax calculated?
Sales Tax is calculated on the net total merchandise value after all applicable discounts have been applied. Total taxes may also include taxes charged on the delivery and shipping fees (if taxable in your state).
Sales Tax charged on your order will be displayed at the checkout stage.
3.Will Sales & Use Tax be refundable?
In case of returns and/or refunds, the appropriate Sales Tax will also be refunded.
If we still haven't answered your question, please contact us:
Email us: customerservice@girlglowdiy.com