FAQ
Shipping & Delivery
Q: How long does shipping take? A: Orders are processed within 1-3 business days. US delivery typically takes 7-10 business days. International shipping varies by location.
Q: Is free shipping available? A: Yes — free standard shipping on US orders over $49.99 and European orders over $59.99.
Q: Do you ship internationally? A: Yes, we ship to most countries. Shipping times and rates are calculated at checkout.
About Our CZ Claw Stones
Q: Are your stones glued or held by metal claws? A: All our cubic zirconia stones are held securely by metal prongs (claws), not glued. This means stones won't pop out during wear — unlike glued rhinestone alternatives.
Q: What are the stones made of? A: Lab-created cubic zirconia (CZ) with a brilliant, diamond-like sparkle. The base is gold-plated or silver-plated copper.
Q: What shapes and sizes do you have? A: We carry CZ claw stones in round, marquise, square, rectangle, oval, triangle, star, heart, teardrop, and trapezoid — ranging from 2mm to 10mm.
Q: Can I use these for tennis bracelets? A: Yes — our CZ claw stones are specifically designed for tennis bracelet making, necklaces, earrings, and other DIY jewelry projects.
Bracelet Making Kits
Q: Do the kits include written instructions? A: No — each kit includes a card with a free YouTube video tutorial. You'll need internet access to follow along.
Q: Are the kits suitable for beginners? A: Yes, our kits are designed for beginners. Everything is pre-selected and coordinated — just follow the video and string.
Q: What's included in a bracelet kit? A: Each kit includes CZ claw stones, spacer beads, stopper beads, jewelry wire, and a closure — everything you need to make one bracelet.
Q: Do the kits include tools? A: No — tools are not included. You will need basic jewelry-making tools such as flat nose pliers and round nose pliers to complete your bracelet.
Q: Can I customize the colors? A: Yes — the CZ stones and components used in each kit are available separately in our CZ Claw Stones collection. Shop them to create your own color combination.
Wholesale & Bulk Orders
Q: Do you offer wholesale pricing? A: Yes — we supply bulk cubic zirconia claw stones and kits to independent jewelry brands, boutique makers, and small businesses. Contact us for wholesale pricing.